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Now offering virtual eye care!

Evanston Eye Wellness is pleased to offer online office visits as part of our urgent care services! 

You may have noticed optometrists have a lot of gadgets that are used in the course of an in-person eye exam.  Each piece of equipment plays an important role in your examination.  However, certain common eye issues and infections may be appropriately addressed and treatment initiated during a video telehealth encounter.

Who should have a telehealth, or virtual, appointment?

Patients that are not being treated for a chronic eye condition such as glaucoma or diabetes may consider a remote eye health visit.  Patients that are currently experiencing symptoms such as a fever may be screened via a Telehealth visit to determine whether in-office care is necessary.

Common symptoms that may be eligible for a remote eye health visit are:

  • Eye redness or irritation
  • Allergic eye symptoms
  • Eyelid swelling
  • Dry eye
  • Visual disturbances

How does it work?

First, you will need to have a device with a camera and internet access.  For eyecare, it works best to use a smartphone or tablet that has both a front and rear-facing camera.  This allows the doctor to have a clearer, magnified image of your eye structures.  It is also helpful to be positioned near a mirror.

Next, you will be given a secure link by our office.  You will simply follow the link and sign in to the waiting room.  No software download required! 

The doctor will then activate the video call.  A brief history will be taken and the doctor will conduct an exam via video.  The encounter will typically last 15 minutes.

How to request a virtual appointment?

Please contact us by phone at (847) 859-6877 to schedule an appointment.  We will ask you some triage questions to make sure your complaint is best served with a virtual appointment.  You will be asked to provide your insurance or method of payment prior to receiving a link for your visit.