Now offering virtual eye care!
Evanston Eye Wellness is pleased to offer online office visits as part of our urgent care services!
You may have noticed optometrists have a lot of gadgets that are used in the course of an in-person eye exam. Each piece of equipment plays an important role in your examination. However, certain common eye issues and infections may be appropriately addressed and treatment initiated during a video telehealth encounter.
Who should have a telehealth, or virtual, appointment?
Patients that are not being treated for a chronic eye condition such as glaucoma or diabetes may consider a remote eye health visit. Patients that are currently experiencing symptoms such as a fever may be screened via a Telehealth visit to determine whether in-office care is necessary.
Common symptoms that may be eligible for a remote eye health visit are:
- Eye redness or irritation
- Allergic eye symptoms
- Eyelid swelling
- Dry eye
- Visual disturbances
How does it work?
First, you will need to have a device with a camera and internet access. For eyecare, it works best to use a smartphone or tablet that has both a front and rear-facing camera. This allows the doctor to have a clearer, magnified image of your eye structures. It is also helpful to be positioned near a mirror.
Next, you will be given a secure link by our office. You will simply follow the link and sign in to the waiting room. No software download required!
The doctor will then activate the video call. A brief history will be taken and the doctor will conduct an exam via video. The encounter will typically last 15 minutes.
How to request a virtual appointment?
Please contact us by phone at (847) 859-6877 to schedule an appointment. We will ask you some triage questions to make sure your complaint is best served with a virtual appointment. You will be asked to provide your insurance or method of payment prior to receiving a link for your visit.